How Itemo Works: Safe & Secure
Sign up
Profile security authentication to ensure you can earn from what you own by lending to trusted people.
Listing Your Items
List Your Item(s)
Upload photos, set your availability, and create your price.
Approve Booking Requests
Accept bookings once received, and direct message for location and any further information
Handover Safely
Meet the borrower and both complete the item collection checklist, once approved payment is released to you.
Track & Support
Stay updated throughout the booking by staying in touch with the lender if required.
Items Returned and Payment Released
Items returned safely - the lender will return your item, complete the return checklist and leave the user a review. Any issues you are in control, you can charge deposit deduction or raise a dispute with the Itemo team.
Build Your Reputation
Earn more by being reliable and responsive. Positive reviews build your profile.
You Are In Control
Pause or remove your items at any time from your profile page.
Booking Items
Browse & Choose
Search for the item you need from trusted local lenders.
Book & Pay Securely
Pay via our secure platform – your money is held safely until you complete the collection checklist in person.
Collect the Item
Meet the lender at the agreed location and complete the collection checklist.
Enjoy & Return
Use the item during your booked period, then return it as agreed.
Confirm & Review
Return the item(s) safely - the lender will complete the return checklist and then you can leave the user a review. Any issues or damage may result in deposit deduction or dispute handling with the Itemo team.
Curious what's available?
From bikes and tools to party equipment and camping gear — discover the wide variety of items being shared in communities like yours.
Designed with safety in mind
Our safety features
- Verified users
- Secure payments
- Deposit options available
- Pre-hire Itemo checklists
- Itemo support for if things go wrong